Last updated 27 August 2026.
Who we are
Amperlo is operated by FXRM Services Ltd (“we”, “us”), company number 16676788, registered at 6 Hamm Beach Road, Portland, Dorset, DT5 1DX, United Kingdom. VAT registration number GB500963119. ICO registration number ZB975540.
This policy covers this status site only — status.amperlo.com. The Amperlo web application at amperlo.com has its own, fuller privacy policy covering accounts, vehicle data and billing, and our blog at blog.amperlo.com has a separate one covering comments and cookies on that site.
Questions about this policy, or about any personal data we hold, can be sent to support@amperlo.com.
What this site does
This site publishes operational status and incident notices for Amperlo. It is a read-only noticeboard. There are no user accounts, no sign-in for visitors, no billing, no contact or subscription forms, and none of the vehicle, charging or customer data held by the Amperlo application is stored on or accessible from this site.
What we collect
We do not ask you for any personal information to read this site, and we do not run analytics, advertising or tracking software on it.
What does happen, as on any website, is that our web server records each request in its access log. Those entries typically contain your IP address, the date and time, the page requested, the referring page if your browser sent one, your browser and operating system (the “user agent” string), and the response our server gave. We use these logs to keep the site up, diagnose faults and identify abuse such as automated attacks. We do not use them to build a profile of you or to track you across sites.
Our lawful basis for this processing is our legitimate interests in the security, availability and correct operation of the site.
Cookies
Reading this site sets no cookies at all. There are no analytics cookies, no advertising cookies, and no consent banner, because there is nothing to consent to.
The only cookies this site is capable of setting are the standard WordPress session and authentication cookies issued to our own staff when they sign in to administer it. Those are never set for ordinary visitors.
Comments
Comments are switched off across this site, so no comment form is offered and no name, email address or comment content is collected from you. If we ever open comments on incident notices, we will update this policy first to describe what that collects.
Third parties
- Google Fonts — the site’s typeface is served from Google’s font servers (
fonts.googleapis.comandfonts.gstatic.com). Your browser requests those files directly from Google, which means Google receives your IP address and user agent as part of that request. We do not send Google anything else, and we receive nothing back about you. - Our hosting provider — operates the servers this site runs on, and therefore holds the access logs described above on our behalf.
That is the complete list. No analytics provider, no advertising network, no AI provider and no social platform receives data from this site. We do not sell your data, and we do not use it for advertising.
How long we keep it
Server access logs are rotated and deleted automatically by the hosting platform after a short period, and we do not copy them anywhere else or use them once an incident is closed. Beyond those logs, this site holds no personal data about visitors, so there is nothing else to retain or delete.
Your rights (UK GDPR / EU GDPR)
If you are in the UK or EU, you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data erased (“right to be forgotten”), subject to what we are legally required to retain.
- Receive your data in a portable format, or ask us to transfer it.
- Object to or restrict certain processing.
- Withdraw consent at any time, where processing is based on consent.
In practice, the only record this site keeps that could relate to you is a web server log entry. We usually cannot tell which entries are yours from an IP address alone, and we are not required to collect extra information simply to identify you — so a request about this site specifically may be one we cannot fulfil. If you also hold an Amperlo account, requests about that account are handled under the amperlo.com privacy policy and we can act on them there.
To exercise any of these rights, email support@amperlo.com. If you are unhappy with how we have handled a request, you can complain to the UK Information Commissioner’s Office (ico.org.uk) or your local EU data protection authority.
Children
Amperlo is not directed at, or intended for use by, anyone under 18.
Changes to this policy
If we change what this site collects — for example by opening comments or adding analytics — we will update this page before that change goes live.